6.+Recommendations

With the constraints within the organization such as the parent / child relationship with SEHA, AAH needs to get creative about using the resources already available within the organization to engage the staff and organize communications accordingly.

Recommendation #1 - Employee Engagement Section
This organization is going through a huge amount of change. The impacts of this change and also the underlying issue of employee engagement has not been addressed fully. Therefore, the first recommendation is to put together a small group of external consultants to lead an Employee Engagement Team. This section should be invovled in all major projects going on in the hospital and working with the hospital staff to facilitate the changes and help engage the staff. The reasoning for the external team to start out is because they will have a better view of the organization and will be more creative in their approach. After this team develops all necessary policies and proceedures, they should train internal employees within HR to take over this initiative.

Recommendation #2 - Utilization of the SharePoint System
One of the initiatives of the new Employee Engagement Section should be to work with IT and start to use SharePoint in a more productive manner. This includes a knowledge management plan to ensure that there is sharing of knowledge throughout the organizaiton. The Employee Engagement Section needs to figure out how to make work fun. This is how they are going to get the maximum interest from the staff.

Recommnedation #3 - Mobile Phone Technology
Since everyone in the hospital already uses their cell phone - this is a great tool for communication. This would have to be driven again by the Employee Engagement Team. Again, a policy would have to be developed about how they would use the system and in what cases - but this is the easiest to implement.